nebaji's Responsible Gaming — Your Protection Is Our Commitment
Gaming is for entertainment — not addiction. We are always ready to ensure your safety on nebaji.
What is Responsible Gaming and Why Does It Matter?
nebaji believes that gaming is enjoyable only when it is done consciously and in a controlled way.
Online gaming is a popular form of entertainment, but if left unchecked it can have a negative impact on personal and family life. nebaji always places the well-being and peace of mind of its users as the highest priority.
Responsible gaming means staying aware of your budget, setting time limits and treating gaming as fun — not as a source of income. Our platform has tools that will keep you safe.
Age Limit: nebaji is only for users aged 21 and above. Minors are strictly prohibited from using this platform. No account is approved without age verification.
Gaming is never a solution to your financial problems. There is no guarantee of winning — every game depends on chance. Only play with money you can afford to lose.
Our Protection Tools
nebaji offers all these special features to keep you safe.
Deposit Limit
You can set a limit on how much money you deposit per day, per week or per month. Setting this limit makes it easier to stay protected from overspending. Contact the support team to set your limit.
Time-Out Feature
If you feel you need a break for a few days, you can use the time-out option to temporarily suspend your account. Breaks of 24 hours up to 30 days are available.
Self-Exclusion
If you feel gaming is getting out of control, you can use self-exclusion to keep your account closed for an extended period. This period can be 3 months, up to 1 year, or permanent.
Loss Limit
Set a maximum limit on how much money you can lose within a set period. When this limit is reached, your session will end automatically and no further bets will be possible.
Reality Check
At set intervals you will receive a reminder showing how long you have been playing and how much you have spent. This awareness will help you make the right decisions.
24/7 Support
Any time you feel gaming is becoming a problem, contact nebaji's 24/7 live chat support. Our team will provide the help you need.
Signs of Problematic Gaming
Stay aware of these signs to keep yourself safe.
- Gaming with money meant for essential expenses or hiding money from family.
- A tendency to keep returning to games in an attempt to recover lost money.
- Feeling restless, anxious or irritable when not gaming.
- Spending more time on gaming by cutting back on work, studies or time with family.
- Repeatedly trying to control gaming but failing.
- Taking loans or selling assets to cover financial losses.
- Hiding gaming habits from family or friends.
Core Principles of Safe Gaming
Following these habits keeps gaming enjoyable at all times.
- Decide how much time and money you will spend before you start gaming.
- Play only for entertainment — not in the hope of winning.
- Take breaks between each gaming session and give attention to other activities.
- Avoid playing when you are under stress, feeling sad or anxious.
- Never spend money beyond your set budget.
- Talk openly with family and friends about your gaming habits.
- Use deposit and loss limits, and review your account history regularly.
How to Set Your Limits
Activate the protection tools on your account in just a few steps.
Log In to Your Account
Log in to nebaji and go to your profile settings.
Responsible Gaming Menu
Find the "Responsible Gaming" section in settings.
Set Your Preferred Limits
Deposit, loss or time — set whichever you need.
Confirm and Enjoy
Save your changes and enjoy gaming safely.
If you need help, contact our 24/7 live chat or email us at [email protected].
Protection of Minors
nebaji ensures a safe environment exclusively for users aged 21 and above.
Keeping minors away from online gaming is our highest responsibility. To open an account on nebaji, the user must be 21 years of age or older. Age verification is mandatory at the time of registration.
If you have children or teenage members in your household, you are advised to use parental control software on your device. Never share your password or login details with anyone.
Age Verification Process
Your national ID card or passport is verified at the time of registration.
Photo identity verification must be completed when required.
All personal data is protected with SSL encryption.
Self-Exclusion and Break Options
When you feel you need a break, these options will be there for you.
Short-Term Break
Temporarily suspend your account for 24 hours, 48 hours or 7 days. During this time logging in or placing bets will not be possible. Your account will be reactivated automatically once the break ends.
Long-Term Exclusion
Close your account for 30 days, 3 months or 6 months. During this period no promotional emails or notifications will be sent to you.
Permanent Exclusion
If you feel gaming needs to be stopped permanently, use the permanent self-exclusion option. Once this request is processed it cannot be reversed.
How to apply: Contact our 24/7 live chat or send an email to [email protected] to request self-exclusion. Your request will be processed promptly and a confirmation message will be sent to you once the decision takes effect.
Need Help? Contact Us
Do not hesitate to talk about gaming problems. We are always here for you.
If you or someone you know is struggling with gaming addiction, please do not delay in seeking help. nebaji's support team will handle your situation with complete confidentiality and help you take the necessary steps.
Any request for self-exclusion, limit changes or account closure is processed with the highest priority. Your mental health and family well-being are far more important than gaming.
Support Channels
24/7 support in Bengali. Contact us directly from any page on the site.
[email protected] — share your issue in detail and receive a prompt response.
7 days a week, 24 hours a day — available even on holidays.
Common Questions About Responsible Gaming
Find answers to the most frequently asked questions here.