nebaji Terms and Conditions
Please read these terms carefully before using the nebaji platform — all information about accounts, bonuses, payments and responsible gaming is included here.
Table of Contents
- 1. Introduction and Acceptance
- 2. Account Registration
- 3. Age Verification and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotional Offers
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Dispute Resolution
- 12. Changes to Terms
Introduction and Acceptance
nebaji ("we", "our", "platform") is an online gaming and entertainment service operated for players in Bangladesh. These terms and conditions form a legally binding agreement between the nebaji platform and you (the user).
By accessing the nebaji website, creating an account, or using any service, you are considered to have read, understood, and accepted these full terms and conditions, our privacy policy, and our responsible gaming policy.
If you disagree with any part of these terms, please refrain from using the nebaji platform. These terms are effective from the date last revised, and all previous versions are considered void.
Please Note: These terms and conditions may change at any time. You will be notified of any changes through the platform. Continued use will be considered acceptance of the updated terms.
Account Registration
A valid account is required to access the full range of services on the nebaji platform. The following conditions apply to account registration:
2.1 Registration Information
- All information provided at the time of registration must be true, accurate, and complete.
- You must provide your full name, date of birth, active mobile number, and a valid email address.
- If false or inaccurate information is provided, nebaji reserves the right to close the account immediately and the associated balance may be forfeited.
2.2 Single Account Policy
- Each individual may operate only one account.
- Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
- If duplicate accounts are detected, all related accounts will be closed and bonuses will be forfeited.
2.3 Account Security
- It is your responsibility to keep your account password and login details completely confidential.
- Any unauthorized access to your account must be reported to our support team immediately.
- Transferring or selling your account is strictly prohibited.
Age Verification and Eligibility
The nebaji platform is strictly for individuals aged 21 and above only. Participation by minors on the gaming platform is prohibited by law.
- At the time of account registration, you must confirm that you are at least 21 years of age.
- nebaji may at any time request a valid government-issued ID (such as a national identity card, passport, or driving licence) for age verification.
- Withdrawals may be temporarily suspended until age verification is completed.
- If evidence is found that a minor is operating an account, the account will be closed and all transactions will be cancelled.
Deposits and Withdrawals
Financial transactions on the nebaji platform are fully secure and protected through SSL encryption.
4.1 Deposit
- The minimum deposit amount is ৳200 for each method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Please provide accurate transaction details when making a deposit; nebaji is not responsible for delays caused by incorrect information.
- Suspicious or unusual deposits will be processed subject to verification by nebaji.
4.2 Withdrawal
- The minimum withdrawal amount is ৳1,000.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals can only be made through the same method used for the deposit.
- All active bonus wagering requirements must be met before a withdrawal can be made.
- Identity verification may be required for large withdrawal amounts.
Important: Withdrawing funds to a third-party account is strictly prohibited. Withdrawals can only be made to an account in your own name.
Bonuses and Promotional Offers
nebaji provides various types of bonuses and promotional benefits for its registered members. The following conditions apply to the use of bonuses.
5.1 Welcome Bonus
- New members of nebaji will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000.
- Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
- Example: Deposit ৳10,000 and receive a maximum bonus of ৳8,000, giving a total balance of ৳18,000.
- The wagering requirement for the welcome bonus is 20x (you must bet 20 times the bonus amount).
5.2 General Bonus Terms
- Each bonus offer has its own rules and conditions, which will be clearly stated in the offer description.
- Bonus balance cannot be withdrawn until the wagering requirements have been met.
- If bonus abuse or fraud is suspected, nebaji reserves the right to cancel the bonus and investigate the account.
- Claiming a bonus more than once by the same person, household, address, or device is prohibited.
- nebaji reserves the right to change or cancel any bonus offer without prior notice.
5.3 VIP Cashback
- Bronze tier: maximum weekly cashback of 0.3%.
- Silver tier: maximum weekly cashback of 0.6%.
- Gold tier: maximum weekly cashback of 0.9%.
- Platinum tier: maximum weekly cashback of 1.2%.
- Diamond tier: maximum weekly cashback of 1.5%.
- Changes to VIP tier are determined based on the user's activity and participation.
Betting and Gaming Rules
All gaming and betting activities on the nebaji platform are conducted in accordance with specific rules. All players must follow these rules.
6.1 General Gaming Rules
- Each game has its own rules, which are displayed in the game interface.
- If a game is interrupted due to a technical fault, we will do our best to find a resolution.
- Abnormal winnings displayed as a result of a software error will be considered void.
- In the event of a dispute over a game result, the server log will be considered the definitive record.
6.2 Cricket and Sports Betting
- Betting offers and markets are subject to change and depend on the specific event.
- If a match is cancelled or postponed, bets will be settled according to the applicable rules.
- nebaji is not responsible for loss of internet connection during live betting.
Prohibited Activities
The following activities are strictly prohibited on the nebaji platform and involvement in such activities may result in account closure and legal action:
- Any form of fraud, deception, or dishonest activity.
- Using bots, scripts, or automated software for gaming.
- Creating multiple accounts for the purpose of claiming bonus benefits (bonus abuse).
- Collusion or conspiring with other players to influence game results.
- Money laundering or conducting transactions using funds from illegal sources.
- Hacking, sending viruses, or attempting to breach system security.
- Using another user's account information or identity fraud.
- Disrespectful or abusive behaviour toward nebaji staff.
Account Suspension and Closure
nebaji reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any part of these terms and conditions.
- Providing false or incomplete information on the account.
- If evidence of fraud or suspicious transactions is found.
- Where necessary to comply with instructions from a court or law enforcement authority.
- If the account holder personally requests closure.
Upon account closure, any applicable valid balance (after bonus forfeiture) will be returned by the designated method, however in cases of fraud the entire balance may be forfeited.
8.1 Voluntary Account Closure
If you wish to close your account for responsible gaming or personal reasons, please contact us through our 24/7 live chat support. For more information on self-exclusion, please visit our Responsible Gaming page.
Privacy and Data Protection
nebaji gives the highest priority to protecting your personal information. How we collect, use, and store your data is described in detail in our Privacy Policy.
- All personal information is protected through SSL encryption.
- Your information is not shared with third parties, except where required by legal obligation.
- Payment information is processed according to the highest security protocols.
- To request access to, correction of, or deletion of your information, please contact the support team.
Responsible Gaming
nebaji believes that gaming is a source of entertainment — not addiction. We are mindful of the mental and financial well-being of all our users and are committed to ensuring responsible gaming.
- We encourage you — bet within your means and set your own limits.
- You will have the option to set your daily, weekly, or monthly deposit limits.
- If needed, contact the support team for temporary or permanent self-exclusion.
- For more information and support on problem gambling, visit our Responsible Gaming page.
- This platform is for those aged 21 or older only.
Dispute Resolution
In the event of any dispute or complaint, we are committed to providing a prompt and fair resolution.
11.1 Complaint Submission Process
- First, submit your complaint via our 24/7 live chat or by email at [email protected].
- When submitting a complaint, please provide your account details, the date of the incident, and a detailed description.
- Our support team will review and resolve the complaint within a reasonable timeframe.
11.2 Final Decision
- In disputes regarding game results, server logs and records will be considered as final evidence.
- nebaji's decision is final and binding on all parties.
Changes to Terms
nebaji reserves the right to change, amend, or update these terms and conditions at any time.
- Users will be notified through the platform in the case of significant changes.
- Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
- The latest version will always be available at nebaji.cam/terms-conditions.
- If you do not agree with the changes, you may request to close your account.
Contact: If you have any questions about these terms and conditions, please reach us via our 24/7 live chat or by email at [email protected]. Our support team is always ready to respond in Bengali.